Frequently Asked Questions
Everything you need to know about shopping at Seasick Records.
How do you ensure vinyl records aren't damaged during shipping?
We use heavy-duty, reinforced record mailers specifically designed for vinyl. For high-value or vintage items, we can ship the record outside of the sleeve upon request to prevent seam splits.
What is your return policy for opened media?
We accept returns on defective media within 14 days of purchase. However, we cannot accept returns on opened records or CDs for non-defective reasons, such as 'change of mind' or musical preference.
Do you buy used record collections?
Yes! We are always looking for quality used vinyl, CDs, and cassettes. You can bring your collection to our storefront for an appraisal, or contact us for large collections that may require a house call.
Can I pre-order upcoming releases?
Absolutely. Pre-orders are available for most major upcoming releases. Please note that any items ordered alongside a pre-order will be held until the entire shipment is ready to be sent.
How do you grade the condition of your used vinyl?
We follow the Goldmine Standard for grading. Each used record is visually inspected and, in many cases, play-tested to ensure the grading (from Poor to Mint) accurately reflects the listening experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the weight of the package and your specific location.